Refund policy

The Buyer has the right to withdraw from the contract, without any penalty and without specifying a reason, within 14 (fourteen) days from delivery. Should the Buyer decide to exercise this right of withdrawal, they must send an email to info@bombata.it indicating the order number and the items they intend to return. Once the procedure is completed, Filedo will send a confirmation via email.

For the right to a refund of the price paid to arise, the goods must be returned intact, new, and in the same condition in which they were originally shipped.

Shipping costs for the return of the product are the responsibility of the Buyer.

All products and accessories must be returned together with their original box, which is considered, for all intents and purposes, an integral part of the product itself.

To obtain a refund, the Buyer must ensure the product is delivered to the Extreme Design srl warehouse within 10 days of the return authorization.

In the event that the customer receives defective goods or if shipping errors occur, Extreme Design reserves the right to request photographic evidence before authorizing returns for defective merchandise and to bear the shipping costs for the return of the goods to its premises.

The shipment, until receipt is confirmed at the Extreme Design srl warehouse, is under the full responsibility of the Buyer.

Extreme Design will refund the amount due to the Buyer following the withdrawal within 30 (thirty) days from the receipt of the products under the conditions stated above. The Buyer must ship the returned goods to the following address:

Extreme Design srl – Via dei Mugnai, 36 - 59100 Prato (PO) ITALY.